If a process, or the system that informs that process is inefficient, training people to follow that process won't make things any better. You will just end up with more people who are intimately familiar with the details of the inefficient process.

Of course, the intentions behind the requirement are positive, but when it is treated as just a way to "check the box," it doesn't have any more impact than that or sometimes, it can even negatively impact the L&D team.

Turns out, taking orders is a vital part of the change process for L&D to move from a transactional to a more transformational working partnership with the business.

Navigating both strategy and detailed tasks is tough—and sometimes, it’s impossible to do them simultaneously. This post explores why we often get buried in details, leaving little room for strategic thinking, and offers practical steps to create space for both.