Episode 28: Maturing the L&D Function
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Imagine a world where L&D is a driving force behind business transformation, not just a provider of training. In this episode, David James, former Disney L&D leader and current CLO of 360Learning shares why realizing this vision requires L&D to mature beyond reactive and even proactive operational models. He introduces a new L&D maturity model that lays out a clear roadmap for that shift and explains why this evolution is more urgent than ever. This conversation offers both inspiration and a practical starting point for what’s next.
Jess and David discuss
The need for L&D to mature beyond providing learning.
How most of the L&D profession is operating at a low level of maturity, stuck in reactive and proactive models.
Why shifting stakeholder expectations and organizational mindsets is essential for maturing the L&D function.
An overview of the 5 levels of a new L&D maturity model: Reactive, Proactive, Impacting, Strategic, and Transformative.
Using this maturity model as both a vision and roadmap for the future.
The potential a maturedL&D function has to close a $6.5 trillion skills gap.
About David James
David James is the Chief Learning Officer at 360Learning and a highly respected voice in the Learning & Development industry. With a focus on harnessing technology to drive impactful learning strategies, David is recognised as one of the top 10 global influencers in the L&D space. His expertise lies in helping organisations modernise their approach to workplace learning, ensuring measurable results and business alignment.
David is also the host of The Learning & Development Podcast, which has amassed over 500,000 downloads and ranks in the top 1% of podcasts globally. With nearly 30,000 LinkedIn followers, he continues to shape the conversation around L&D innovation and best practices, drawing on his deep experience, including his time as Director of Learning, Talent & Organisational Development at The Walt Disney Company.
Find and connect with David James
Coming Soon!
Jess's book, L&D Order Taker No More! Become a Strategic Business Partner will be published by ATD Press later this year. To be the first to get behind-the-scenes updates, early sneak peeks, and join the launch party, join Jess's email list! You'll get the L&D Must Change newsletter delivered to your inbox weekly as well as special updates on the book when available. Click here to join!
