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Your leaders took the course. What happens the moment they need to use the skills you taught?
In this episode, Jess Almlie and Ryan Decoste explore how to build leadership development around the moments that matter, from difficult feedback to leading through change. Ryan shares how listening to leaders and their teams reveals what’s really getting in the way, why the answer isn’t always another skill, and how to support leaders before, during, and after pivotal moments. You’ll leave with practical ways to rethink existing programs and connect development to business results. Plus, Jess reveals a new partnership focused on building out the full learning transfer ecosystem.
Jess and Ryan Discuss
What makes a leadership moment matter for trust, performance, and retention.
How listening to leaders and their teams reveals where support is needed.
Using empathy maps to uncover barriers beyond skill gaps.
Preparing leaders for real situations through practice, coaching, and reflection.
Putting support into the tools and routines leaders already use.
Updating existing leadership programs without starting over.
Measuring changes in behavior and business outcomes.
Starting small with one pivotal moment.
About Ryan Decoste
Ryan Decoste is SVP of People and Organizational Development at Klick Health, leading leadership development, performance, coaching, onboarding, and learning and development. With over 20 years of experience across multiple industries, Ryan works at the intersection of strategy and humanity, designing systems and experiences that help people and organizations grow together. He is a published author in TD Magazine, a speaker at UNLEASH World, Future of Work Canada, and CLO Symposium, and a member of LinkedIn's LEAD community. Ryan believes the future of leadership development isn't more content. It's better moments, better conversations, and better systems.
Find and Connect with Ryan DeCoste
