Episode 31: Context Over Content

 
 

Subscribe Apple Podcasts | Spotify


Too often, training misses the mark because it skips the most important step. In this episode of L&D Must Change, Candice Mitchell joins Jess Almlie to unpack why context should always come before content in L&D. Candice shares practical strategies for uncovering business needs, building credibility, and shifting away from the traditional order-taker mindset. From gathering macro trends to asking the right stakeholder questions, she illustrates how deeper context leads to faster and more relevant learning solutions. Tune in for a lively, honest conversation full of actionable insights and a few nerdy laughs along the way.  

Jess and Candice discuss

  • Flipping our ratio of context to content creation by spending more time understanding business context than creating the content. 

  • A diversified process to gather context in any organization.

  • Overcoming time constraints with the stakeholder who doesn't want to allow for time to gather context.

  • Reframing requests in business terms vs. L&D terms.

  • How to demonstrate value through small wins and consistent communication.

  • Avoiding common pitfalls when responding to training requests. 

About Candice Mitchell

Candice Mitchell is the founder of Talent Development Nerds and the creator of the Talent Development Academy® which is a strategic learning program that helps L&D professionals become indispensable partners to the business. She’s a fractional Chief Learning Officer and trusted advisor to companies building capability from the ground up. Candice is known for cutting through the noise with practical, business-first advice and a healthy dose of tough love. Her work spans strategy, change, performance, and culture, and she’s on a mission to make L&D more impactful, more respected, and more energizing, for everyone involved. 

 Find and connect with Candice Mitchell

Coming Soon! 

Jess's book, L&D Order Taker No More! Become a Strategic Business Partner will be published by ATD Press later this year. To be the first to get behind-the-scenes updates, early sneak peeks, and join the virtual launch party, join Jess's email list! You'll get the L&D Must Change newsletter delivered to your inbox weekly as well as special updates on the book when available. Click here to join! 

Next
Next

Episode 30: Think Like a Marketer